Terms and Conditions - Hestia Robotics USA, Inc.
Last updated: December 2024
Welcome to Hestia Robotics USA, Inc. ("Hestia Robotics," "we," "us," or "our"). These Terms and Conditions ("Terms") govern your use of our website, products, and services. By accessing our website, purchasing our products, or using our services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our website or services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, please do not use our website or services.
2. Products and Services
Hestia Robotics designs, manufactures, and sells robotic coffee machines and related services. Our products include but are not limited to:
- C1 Pro Coffee Robot and related hardware
- Software and mobile applications
- Installation and maintenance services
- Technical support and training
3. Orders and Payment
When you place an order with us, you agree to provide accurate and complete information. All orders are subject to acceptance by Hestia Robotics. We reserve the right to refuse or cancel any order at our discretion. Payment is due in full before shipment unless other arrangements have been made in writing.
4. Shipping and Delivery
We will make reasonable efforts to deliver products within the estimated timeframe. However, delivery dates are estimates only and we are not liable for delays. Risk of loss passes to you upon delivery to the carrier.
5. Warranty and Returns
Our products come with a limited warranty as specified in the product documentation. Returns must be authorized in advance and are subject to our return policy. Custom or modified products may not be returnable.
6. Use of Website
You may use our website for lawful purposes only. You agree not to:
- Use the website in any way that violates applicable laws or regulations
- Transmit or upload any harmful, offensive, or illegal content
- Attempt to gain unauthorized access to our systems
- Interfere with the proper functioning of the website
- Use automated systems to access the website without permission
7. Intellectual Property
All content on our website, including text, graphics, logos, images, and software, is the property of Hestia Robotics or our licensors and is protected by copyright, trademark, and other intellectual property laws. You may not reproduce, distribute, or create derivative works without our written permission.
8. Limitation of Liability
To the fullest extent permitted by law, Hestia Robotics shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, or business interruption, arising from your use of our products or services.
9. Indemnification
You agree to indemnify and hold harmless Hestia Robotics, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our products or services or your violation of these Terms.
10. Privacy
Your privacy is important to us. Please review our Privacy Policy, which also governs your use of our website and services, to understand our practices.
11. Modifications
We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our website or services after changes are posted constitutes acceptance of the modified Terms.
12. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts in California.
13. Severability
If any provision of these Terms is found to be unenforceable, the remaining provisions shall remain in full force and effect.
14. Contact Information
If you have any questions about these Terms and Conditions, please contact us at:
Email: support@hestiarobotics.com
Website: www.hestiarobotics.com
Effective Date: December 21, 2024